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Settings - Configuration

The Setting module provide the general configuration of the Kiwire platform. This defines the overall behavior of Kiwire functionality. This includes General Setting, Voucher Setting, Campaign Setting, SMTP Setting and Timezone Setting for Kiwire platform. To access the setting module click on Configurations > Settings from the navigation.

Settings > General

The General tab manage the overall Kiwire configuration.

The field and its function description is listed below.

Hidden : set to encrypted if you do not wish administrator to be able view the user’s password in the page.

Settings > Voucher

Voucher can be use for one time only. Account that uses voucher is valid until the expiry due date or credit minutes is exhausted. Voucher setting provide general configuration for the voucher behavior, the field and its function description is listed below.

The field and its function description is listed below.

Setting > Campaign

Kiwire has a built in smart campaign built, use the configuration tab to set the overall behaviour of Kiwire campaign modules.

The field and its function description is listed below.

Settings > SMTP

Kiwire uses email to send marketing, notification and other function thus Kiwire will require an mail server connection to send outgoing emails, SMTP setting will let you configure your organisation mail server configuration.

* NOTE : Please remember to ensure your SMTP allow connection from Kiwire server IP address.

The field and its function description is listed below.

Important Readme

* NOTE : Any services related to mail services will need to use different ports from 587,465 and 25 due to Google Cloud blocking those ports.

Alternative workaround suggestion: To use mail services on Kiwire Cloud, users can opt to use API connection with third-party services such as Mailgun. Its free for 5000 outgoing mail per month, but will have additional charges if its more than 5000 outgoing mail in a month.

Find out more about Mailgun here : Mailgun

Test SMTP configuration

You can use the Test SMTP function to test if Kiwire is able to connect to your SMTP server , To test the smtp config is working properly save your SMTP configuration first then follow by clicking the  “Test SMTP” button. you will be required to key in your email address to receive a test mail. Check your Inbox for email from Kiwire to ensure you successfully received the test mail. In event of SMTP connection failure an error will be displayed. Example configuration for GMAIL

For gmail SMTP the following setting is being used.


  • Use Authentication: Yes : TLS

  • SMTP PORT : 587

  • SMTP Auth username :

  • SMTP Auth Password : yourpassword

  • Email from address :

* NOTE : For gmail, please set “Allow less secure apps: ON” under the gmail account.


Setting > Time Zone

The time zone setting screen let you set time zone configuration for the Kiwire platform.

Time Zone : Select the time zone for the Kiwire platform.


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